Our Services

CE-ACESS offers three core areas of support, each designed to help health and social service organizations better understand and respond to the needs of English-speaking communities in Quebec.

Whether an organization is just starting to think about accessibility or looking to deepen work already underway, we meet them where they are.

Service adaptation

Every organization is different, and so are the barriers that prevent English-speaking communities from fully accessing their services. We work with health and social service organizations to analyze their current practices and identify where those barriers exist, whether they’re embedded in processes, communications, or the way services are structured.

We don’t approach this as a compliance exercise. The goal is to understand what English-speaking communities are actually experiencing when they try to access services, and to help organizations make changes that genuinely improve both access and quality of care. Organizations come away with a clear diagnosis of where they stand and practical recommendations they can act on.

Knowledge mobilization and dissemination

Research only makes a difference if it reaches the people who need it, in a format they can actually use. CE-ACESS contributes to the dissemination of reports, decision-support tools, guides, and practical frameworks drawn from supported research and adapted to real-world contexts.

Our role is to close the gap between what the research community knows and what frontline organizations need to make informed decisions about improving access. The resources we develop and share are designed to support better practices, not sit on a shelf.

Projects and Partnerships

Improving access to health and social services for English-speaking communities isn’t something any one organization can do alone. CE-ACESS acts as a facilitator, bringing together researchers, healthcare organizations, and communities to advance projects that integrate accessibility from the start.

We support initiatives at every stage of development: from reviewing funding applications and navigating ethics processes, to coordinating projects and connecting partners with funding opportunities. The goal is to help good ideas become well-structured, well-funded realities that are grounded in what communities actually need.